Free Shipping on all orders above €25 in Benelux and Germany.

FAQ

STEM is short for Science, Technology, Engineering and Mathematics. STEM toys are there to provide hours of fun for children of all ages, while also developing their motor, cognitive & spatial skills, as well as hand-eye coordination.
Absolutely. Every child encounters a STEM curriculum in school. The great thing about introducing STEM toys early on is that the child can learn to have fun even with challenging tasks. That way they won’t end up feeling overwhelmed when school subjects are introduced to them. Also, it’s much easier to nurture children’s passion for knowledge if they see early on that learning can be entertaining.
Ideally, you already know what the child you’re buying the toy to is interested in – that way you can find the perfect toy by browsing our ‘By Interest’ category. However, it’s not the end of the world if you don’t! You can also search our offer by brand & age, that way you’ll find a lot of useful suggestions!
Vouchers will be available for purchase in the near future
Delivery is free in Benelux and Germany. For other countries, different delivery fees may apply, depending on the delivery location.
By registering, you’ll receive a discount on your first purchase, and you’ll always be in the now with new and exciting toys and promotions on our website.
We accept payments through AMAX, Apple Pay, Visa, Mastercard, PayPal and Sofort.
You have a 30-day window to return your purchase, in the original packaging and undamaged, in which case you get a full refund. For more details about our return policy, or any other question you may have, please contact us at info@toyvs.com.
You can contact us via email or phone to check on your order status, and we’ll get back to you within 24 hours.
The shipping costs vary depending on your location and the weight of the order. You can find out more about shipping costs here.
Make sure to refresh your inbox and check your spam folder as well! If the order confirmation is still missing 15 minutes after you have placed the order, please contact us in order to sort things out.
Unless your order has been shipped, you can always add more items to the original order – just make sure you contact us and let us know to pack everything together!
Yes. You don’t have to have a registered account to place an order.
Sure! Just let us know in the comment box within your order.
You can shop faster after registering, seeing that your card and delivery info will be saved in your account details. Also, you’ll get all the news about special promotions and new arrivals!
You can return your purchase for up to 30 days after delivery. Once we receive the returned goods and assess the condition of the shipment, we’ll make a partial/full refund in the next 14 days.
Return it and we will replace it with a new one or make a refund.
Please contact us so we can see what’s going on. If the mistake was on our side, we will send you the missing items and cover all the shipping costs.
Your invoice will be attached to the confirmation email that is automatically sent after you’ve made a purchase.